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There is a 7 day turnover. Depending on the brief and specification this may be increased to 10 days.
*Next day turnaround available for urgent orders at an additional rate*
For any further information, you can use the contact me page and send me an email.
By Law content creators always own copyright to creative work produced. TOYADEEZ grants usage rights to all clients and usage terms are specified and agreed during initial quotation phase depending on client requirements. Retainment of copyright allows us to protect ourselves from plagiarism, unauthorised modifications, modifications or usage that is beyond agreed project or job scope.
I pride myself on the quality of my work and client satisfaction. My briefing and consultation process ensures that these cases are extremely rare, as I take the time to understand and confirm your requirements. However if you are unhappy with the work produced we can revisit the brief and make any necessary amendments.
Payment terms for contracted clients are flexible and are negotiated on a per client basis. This typically range between 7 days and 30 days upon invoice receipt.
For non-contracted clients for photography, video production and other services, we generally require full balance or a 50% deposit to confirm jobs with balance paid on completion. Where a deposit is paid, we will send watermarked images or sample files for review purposes and only release copyright granted work once balance payment is received. Many clients prefer to make 1 full payment to confirm jobs in order to reduce administration and expedite delivery of work produced.
TOYADEEZ always reserves the right to use work produced within our web or print portfolio, however commercial clients can request for work produced for them not to be used by TOYADEEZ within our work portfolio. We do not sell photographs or videos to any third party unless agreed with clients.
I work with a range of companies throughout Leicester, the UK, as well as internationally and I welcome enquiries from all territories and industries.
In order to cancel a project, kindly let me know as soon as possible. I will normally only charge for work that has already been carried out, and where resources (such as studio time) has been pre booked, I would charge 50% of agreed rates providing 3 days (72hrs) notice is given.
Clients generally make payments via bank transfer, but have the option to make payment with Credit/Debit card or PayPal. Kindly note there is a 4% surcharge for Credit/Debit card and PayPal payments to cover transfer fees.
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